Customer Support

SensAble Support will be closed Monday October 9th in observance of the Columbus Day Holiday.

SensAble Technologies offers different levels of customer support depending on product and maintenance contract:

FreeForm® family support - For FreeForm® Modeling™, FreeForm® Modeling Plus™ systems.
OpenHaptics™ SDK support
GHOST® SDK support


PHANTOM® Device Driver (PDD)
To download the latest PHANTOM drivers visit PDD Downloads

Developer Support Center
All OpenHaptics customers and all GHOST SDK customers with active maintenance contracts, may login to the SensAble Developer Support Center.

Forum Discussions
GHOST SDK and OpenHaptics SDK forum discussions are now located in the SensAble Developer Support Center.

Return Material Authorization
If you would like to return or repair a PHANTOM device, please fill out a Request RMA form.

Comments or Suggestions?
To help us provide the best customer support possible, please contact us at support@sensable.com, with any thoughts or suggestions on how we may improve our customer support.